THE PROCESS

The Meet

We start the process with an initial consultation so you can meet our team and discuss your requirements and find the perfect design that is right for you.

Stone Sourcing

You can either incorporate stones provided by yourself, or we can source stones on your behalf using our wide network of trusted suppliers.

Precious Metals

We can recycle your gold or silver. This is popular for client’s who have sentimental jewellery and want it to incorporate it into the commissioned piece for that extra special meaning. Alternatively we can supply the metal. 

The Visual

A hand sketch or a Computer-Aided Design drawing will be created of the proposed commission.

Cost

We initially give an estimated quote. Each commissioned piece is a one-off; the cost of metal and other raw materials and processes can fluctuate daily, therefore we are unable calculate a final price until all aspects of the job have been agreed and a deposit is paid.

Confirmation

If you wish to go ahead, a 25% non-refundable deposit is required before proceeding with the make. Any changes from the agreed design made after the deposit is taken, is at our discretion and may be charged extra. 

Timescale

Most commissions are completed within 6 weeks. At busy times or for complicated designs, this can be more. If you require your jewellery for a specific date, then please make sure you discuss this at the initial meeting so we can do our best to fulfil tighter deadlines if required. We will keep you informed throughout!

Collection

We will contact you as soon as your piece is ready to collect and once the outstanding balance is paid, the stunning piece is yours for a lifetime!

For further information, please read our Terms and Conditions.